Priorities

• The TOTAL Group considers the quality and safety of its products and services as a leading priority, along with customer satisfaction. 
• This approach favors the safety of industrial and commercial installations throughout the world regardless of size, as well as the safety of our customer installations.

Totalgaz customer satisfaction

• Meeting our customers' expectations is a TOTALGAZ priority.

• To listen to your requests so we can continuously improve our products, organization and strategic orientations: this is TOTALGAZ' ambition – a trusted partner in your daily life.

• We believe that we can always improve and increase your satisfaction and we put the required means in place to this end.

The quality and safety of our products

• Reliable installations and effective management of safety are permanent objectives of our TOTALGAZ teams.

• TOTALGAZ has defined safety standards and technical recommendations for the storage, transportation and use of LPG by customers worldwide.

• These projects to continuously improve Safety are being spread across the Group's LPG worldwide business.